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Loyalty & promotions

Promotions your customers actually redeem.

For brands, manufacturers and retailers. Generate unique codes, get them to market through your distributors, let customers redeem by SMS, and pick winners with a draw nobody can question.

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  • Unique code batches
  • Redeem by SMS
  • Audited prize draws

What changes

Promotions you can measure and trust

Every code is unique, every redemption is recorded and every winner is picked by the system with a full record of how.

Gift boxes, a phone with a reward message, stacks of coins, a floating discount coupon and a trophy

  • Scratch cards that are copied, reused or never tracked

    Unique codes that can only be redeemed once

  • No idea which region or distributor is performing

    Redemptions by distributor and area, as they happen

  • Draws that customers and regulators question

    Winners picked by the system, with an audit trail

How it works

From code to winner

  1. 1

    Create a campaign and generate codes

    Set the campaign dates and prizes, then generate batches of unique codes ready to print on packs or vouchers.

    • Batches of any size
    • Export codes for your printer
    • Codes stay inactive until allocated
  2. 2

    Allocate batches to distributors

    Assign each batch to the distributor taking it to market. Allocation activates the codes, so lost or stolen stock can't be redeemed.

    • See which batches went where
    • Codes activate only on allocation
    • Track performance by distributor
  3. 3

    Customers redeem by SMS

    A customer texts the code from the pack. MapleCore checks it, records the redemption and replies straight away.

    • Instant reply with the result
    • Used or invalid codes are refused
    • A code checker for your team
  4. 4

    Pick winners or reward points

    Run prize draws where the system picks the winners and keeps a record of how. Or award points on product codes that customers claim and redeem for rewards.

    • Random selection with an audit record
    • Points and a reward stock list
    • Winners notified by SMS

Everything in Loyalty

Everything a promotion needs

  • Coupon campaigns

    Dates, prizes and rules for each promotion.

  • Unique code batches

    Generate and export codes for printing.

  • Distributor allocation

    Codes activate only when allocated.

  • SMS redemption

    Customers text the code and get an instant reply.

  • Code checker

    Your team can check any code's status.

  • Audited prize draws

    System-picked winners with a full record.

  • Points on products

    Customers claim points from product codes.

  • Rewards stock

    Track the rewards available to redeem.

  • Winner notifications

    Tell winners by SMS automatically.

  • Performance by region

    Redemptions by distributor and area.

  • Customer records

    Redeemers become customers you can reach again.

  • Exportable results

    Share results with partners and auditors.

Connected by design

Loyalty works with the rest of MapleCore™

Same login, same customers, same books. Nothing to export, nothing to re-key.

The MapleCore™ platform

Built for how growing businesses really run

  • Payment integrations

    Take payments by phone, card or payment link, matched to the right customer automatically.

  • Every branch, one view

    Stock, users and books per location, with totals at head office.

  • Access you control

    Permissions down to each action, two-step sign-in and a full audit trail.

  • On the phone too

    Mobile apps for selling and managing on the move.

  • Open to your systems

    A signed REST API and ready-made integrations.

  • Hosted for you

    Runs in the cloud, backed up and monitored around the clock.

Questions

What brands ask us

Something else on your mind? Ask us directly.

How do customers redeem a code?

They send the code by SMS to your number. MapleCore checks it and replies straight away with the result.

Can a code be used twice?

No. Every code is unique and can only be redeemed once. A second attempt gets a polite reply saying the code has been used.

What if a box of printed codes goes missing?

Codes stay inactive until their batch is allocated to a distributor, so unallocated codes can't be redeemed.

How are winners chosen?

The system picks winners at random from valid entries and keeps a record of the draw, so you can show exactly how it was done.

Can we run points instead of a draw?

Yes. Customers can claim points from product codes and redeem them for rewards you keep in stock.

See Loyalty working on your own numbers

Tell us a little about your business. We’ll be in touch to understand what you need, then walk you through it with examples from your sector.

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